Feeds LIVE data with actionable tasks to make key decisions.
Initiate encrypted text conversation by scanning QR code.
Trigger focused conversations unique to branch, geo. locale, and product.
Track live customer sentiment at each branch using AI.
Monitor and measure key performance indicators (KPI).
Blacklist and block malicious conversation requests.
Provision to reschedule anytime during the conversation.
Dashboard & Reports
Easily customizable key performance indicators (KPI), feeds LIVE data with actionable tasks to make key decisions.
Create unique campaigns and surveys based on locale, geo, product, and branch.
Automatically trigger campaign and survey based on hierarchy.
Track sentiment at each branch location.
Nearly three out of every four people interviewed said that following a bad experience, they would first contact the company using email, phone or feedback forms, while less than 3% would go directly to social media.
Initiate an honest text conversation with your customers to gain their feedback and address concerns before they unleash their frustration on social media platform.
iConverze gives your brand voice in the age of text
Get in touch
5000 Birch St,
Newport Beach, California
37, 2nd Street,
New Colony, Alwarthirunagar,
Chennai – 600087